BetterHelp provides access to licensed therapists for a subscription cost that is often lower than in-person therapy. For Christians: BetterHelp therapists use secular therapeutic frameworks (CBT, DBT, etc.) without faith integration unless specifically requested — and even when requested, quality of Christian integration varies enormously by therapist. BetterHelp has also faced significant privacy concerns and FTC settlements. 60/100 Mixed — usable for Christians who can't access Christian counseling, but explicitly Christian counseling services are preferable.
BetterHelp is an online therapy platform offering text, voice, and video sessions with licensed therapists through a subscription model (typically $60-100/week). Founded in 2013 and now owned by Teladoc Health, it is the world's largest online counseling platform with over 30,000 therapists. It is not a crisis service — it is for ongoing therapy with licensed professionals.
The platform's accessibility is genuine — it has made therapy available to people in rural areas, those with transportation limitations, and those who find in-person therapy intimidating. The cost is often lower than private practice rates, and the flexibility of text therapy appeals to many clients. See BetterHelp's official site for current pricing and information.
BetterHelp settled with the Federal Trade Commission in 2023 for $7.8 million after the FTC found it had shared user health data with Facebook and Snapchat for advertising purposes — data users had provided believing it was confidential. This is a significant privacy violation that Christians should know about before sharing sensitive personal and mental health information with the platform. The FTC's settlement documentation is publicly available.
Therapist quality varies significantly on BetterHelp — unlike referral from a trusted physician or pastor, platform therapists range from excellent to poor. The subscription model creates incentives for therapists to maintain clients rather than discharge them when therapy goals are met.
For Christians who want faith-integrated counseling: the American Association of Christian Counselors (AACC) maintains a directory of licensed Christian counselors. The Christian Counseling & Educational Foundation (CCEF) provides biblical counseling resources and referrals. Focus on the Family's counseling line (1-855-771-HELP) provides free initial consultations with licensed Christian counselors. These alternatives offer therapy within a Christian framework rather than secular therapy with Christianity as an optional overlay. See our guide on What Does the Bible Say About Depression? for the biblical context and our Is It a Sin? hub.